Reko.

Delete your Reko account

Reko by Hollr Group Ltd

In the Reko app (iPhone or Android)

  1. Open Reko and sign in as the account holder.
  2. Tap Settings.
  3. Tap Delete account.
  4. Type DELETE to confirm and tap Delete my account.

On the website

  1. Log in at tryreko.com as the account holder.
  2. Go to Settings.
  3. In Danger zone, choose Delete account and confirm.

By email

If you cannot sign in, email hello@tryreko.com from the email address on your account and ask us to delete it. We will confirm within 5 working days.

What happens to your data

  • Staff and venue devices lose access straight away.
  • Your account, venues, records, staff details, photos and documents are permanently deleted within 30 days.
  • Payment records are kept for 7 years because the law requires it. Stripe holds these, not Reko.
  • Download any records you need, such as reports for an inspection, before you delete your account.

Deleting your account does not cancel an App Store or Google Play subscription. Cancel those in your phone's store settings. Subscriptions bought on tryreko.com end when the account is deleted.

Read more in our Privacy Policy.